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Frequently asked questions

Retail and trade questions. If yours isn't here, the contact form reaches us directly.

Do you sell directly to the public?: Yes. Our retail range is available through our online store. Wholesale and OEM enquiries are handled separately through the contact form.
What age range do you make?: Our retail range covers babywear through younger children's sizing. For OEM production, size ranges are developed to your specification.
Can you manufacture to our own designs?: Yes — that is the core of our OEM service. You can supply a full tech pack, or work with our team to develop one from a sketch or reference garment.
What is your minimum order quantity?: MOQs vary by garment type, fabric and complexity. [Add your MOQ policy here.]
How long does production take?: Lead times depend on the order and current capacity. [Add your typical lead times here.]
Which certifications do you hold?: We are currently verifying the scope and status of available factory, material and product documentation, and will publish details once they are formally confirmed. See our Quality & Compliance page, or contact us to discuss the documentation relevant to your product and destination market.
Can you support CPSIA-related testing and CPC documentation?: Yes. We can coordinate product-specific third-party testing and provide supporting test reports for buyer and importer review. The required testing scope depends on the product, age grading, materials, trims and intended use. For products imported into the United States, the responsible importer issues the final CPC based on the applicable requirements and supporting test results.